WARRANTY APPLIES ONLY TO THE ORIGINAL OWNER. For one year from the date of purchase. if the Mech Tech Systems CCU is operated and maintained according to the instructions in the owner’s manual, Mech Tech Systems will repair or replace, free of charge any part found to be defective in material or workmanship. Customers are responsible for freight charges for returning products to the factory.
THIS WARRANTY DOES NOT COVER:
1) ITEMS WHICH BECOME WORN DURING NORMAL USE
2) REPAIRS DUE TO OPERATOR ABUSE, NEGLIGENCE, ACCIDENT OR FAILURE
TO OPERATE AND MAINTAIN ACCORDING TO OWNERS’ MANUAL
3) UNAUTHORIZED MODIFICATIONS TO THE CCU
4) A CCU THAT IS USED FOR COMMERCIAL OR RENTAL PURPOSES.
SPECIAL 30 DAY RETURN PRIVILEGE
Mech Tech offers a special 30 day return privilege. We feel confident enough in our products to offer this for circumstances where the product may not meet expectations. If you wish to return the product within 30 days of the purchase date you must contact us as shown below. There are some reasonable limitations: the product must be in undamaged and unmodified condition. We reserve the right to determine product condition as it arrives back at our facilities. Customer must ship insured in case of loss or damage in shipping. After an inspection of the returned product an appropriate refund will be issued. If there are unusual circumstances associated with the returned product, Mech Tech will contact you. Shipping related charges are not refunded.
RETURNING TO THE FACTORY:
There are generally three reasons for returning a unit to the factory: 1)Warranty repairs 2)out-of-warranty repairs 3)30 day return privilage. All cases require contacting us for an RMA number. You can call us toll free at 1-866-433-2122 or e-mail us at firstname.lastname@example.org. Regarding shipping costs: – for all 3 reasons above the customer pays for shipping to the factory. For warranty repairs the factory will pay for the return shipping (only to U.S. addresses).
Before returning your CCU to Mech Tech Systems please remove all non Mech Tech accessories such as scopes, slings etc. DO NOT SEND PISTOL FRAME!
Mech Tech Systems Mailing Address is:
Mech Tech Systems Inc.
3243 US Hwy 93 S
Kalispell, MT 59901